Retention Marketing. Own LTV. Compound the cohort.
Retention is the multiplier most brands ignore. Our four week retention sprint rebuilds your lifecycle flows from the ground up. Email, SMS, loyalty, and segmentation owned in-house.
What ships in the sprint
We rebuild your retention engine. Email, SMS, loyalty, segmentation owned in-house, not rented.
Flow library audit
Every Klaviyo or Postscript flow reviewed against benchmark performance.
Lifecycle rebuild
Welcome, abandon, post-purchase, winback rewritten and resegmented for owned LTV.
Loyalty layer
Yotpo or Smile setup, tier design, point economy modeled against contribution margin.
Cohort dashboards
Monthly retention curves built into Klaviyo + your warehouse so every cohort is measurable.
How the retention sprint runs
4 phases, in order. No surprise scope, no missing deliverables.
Audit
Full Klaviyo or Postscript review. Cohort health, RFM split, and flow performance against benchmarks.
Rebuild
Welcome, abandon, post-purchase, winback drafted. Loyalty tier model designed against margin.
Ship
Flows shipped, segments refreshed, loyalty layer live. Subject line and creative tests running.
Measure
Cohort dashboard live. Retention curves and revenue per cohort tracked from activation.
Everything that ships, checked off
The complete deliverable list for one sprint. No fine print.
- Full Klaviyo or Postscript audit
- Lifecycle flow library rebuild
- Welcome, abandoned, post-purchase, winback
- Segmentation and predictive cohorts
- Loyalty program design (Yotpo, Smile)
- Subject line and creative testing framework
- Cohort retention dashboard
- Team handoff with documentation
Retention questions
Things founders ask before sending the brief.
Klaviyo and Postscript primarily. We also work with Attentive, Drip, and Mailchimp.
See the other services
Same operators, different sprint. Pick the engagement that fits the brief.
Ready to stop optimizing and start compounding?
Book a 30 minute intro call. We look at your store, your stack, and where revenue is leaking. If we can help, we tell you how. If we cannot, we tell you that too.